CycleSafe is pleased to provide you with ordering information on how to purchase bicycle parking products. It covers bicycle parking accessories, products you use for bicycle control, safety and security. The newest offerings are devoted to high density and automated bicycle parking facility products.
We have been serving customers in the bicycle-parking industry for over 35 years, and we look forward to sharing our expertise with you. Contact us if you are interested in other bicycle parking products, and we will gladly furnish you any of our product information.
At CycleSafe, we are committed to customer satisfaction, and we strive to meet or exceed your expectations. Our knowledgeable, courteous staff is ready to answer your questions and help you choose the right product for your needs.
On our website you will find durable, dependable products that provide solid value. Products that last longer will help you keep overall costs down. Upon request, you can have expedited shipping on products we have in stock.
We invite you to contact CycleSafe whenever you have questions or needs. We are available via phone, fax and email.
We make every effort to list correct part numbers and provide customers pricing by quotation and product information. All are subject to change, so please verify any necessary specifics when you order. CycleSafe reserves the right to change our pricing at any time without notice. The current volatility of many industries supplying materials and products requires us to maintain this right. Please feel free to call us anytime to verify information.
CycleSafe is regularly shipping to customers internationally. Over ten countries have installed bicycle parking solutions from CycleSafe. We have shipped partial containers (F.A.K.) and full containers of product.
Us by default. We sell direct or can refer you to a representative in your area, if available. Call a CycleSafe representative at 888-950-6531 for product configuration, site planning assistance, or pricing information. Or submit a request for a quote to communicate your order needs.
We know that time is money. That is why we’ve created a comprehensive product selection checklist that helps us capture the information needed to deliver your products on time and accurately. This checklist is also available to you for assistance when planning your next project.
All customer orders totaling over $1000.00 require a signature authorization for the order to be processed. Our web order specialist will email or fax you a sales order for authorization via signature. Upon approval, please fax back to the signed copy to CycleSafe, Inc. Orders will not be processed prior to receiving an authorization signature.
All orders require that payment be made in full at the time of the order, unless otherwise specified. Sales under $5,000 are prepaid. We accept MasterCard, Visa, or corporate check for payment. If paying by check, please make it payable to “CycleSafe, Inc.” Wire transfer required for international orders, to our bank. Contact our office for details.
Credit card orders can only ship to the United States or Canada, with 5 day clearance of charge.
Sales Tax is charged only to Michigan USA customers. Orders shipped to an address in Michigan must pay Michigan State Sales Tax, unless we have a signed Michigan sales tax certificate on file prior to shipping. If you are required to pay sales tax in your state, that is your responsibility.
Quotation: Once you receive a formal proposal, secure your delivery schedule by faxing a purchase order to CycleSafe at 616-954-0290 or return email.
All products are sold and shipped F.O.B. our factory. All of our shipments go common carrier or UPS Ground, depending on the size of the order. Expedited delivery is also available. We have negotiated excellent freight rates with our shipping companies and pass those savings on to you. All shipments are sent the most cost effective way and are Tailgate Delivery to any commercial location on a commercial truck route. The freight companies will deliver your shipment during normal business hours, 8am – 4pm Monday – Friday. Additionally, the truck driver is under no obligation to help you unload. If you are unable to accept a shipment via this standard method you must select additional services for an additional charge. Please see methods below:
If you have any questions regarding freight methods or have a special shipping request feel free to call Customer Service at 888-950-6531 or International at 001 (616) 954-9977. We look forward to serving your needs.
Many of our products are shipped unassembled in order to minimize damage and to allow the item(s) to be packed in an efficient manner geared toward obtaining the best shipping value. Our K.D. bike locker vertical packaging is for a most space efficient footprint, an “Y1” sustainable green-packaging method. Step-by-step product assembly instructions are typically provided with the shipment.
We at CycleSafe, Inc. take extreme care to ensure that your shipment arrives in acceptable condition. On delivery, the carrier will provide you with a delivery receipt. It is vital that you verify that you have received the correct product, count the number of pieces being delivered, and inspect for damages prior to signing this document. No claims for incorrect or missing merchandise can be made unless it is recorded on this delivery receipt. Claims for concealed damages (damages that are not visually apparent through packaging) must be reported at time of delivery with some carriers, so it is imperative that you inspect your shipment for concealed damages at time of delivery. CycleSafe, Inc. cannot be responsible for shipments not inspected by the customer at time of delivery. Damage, error, and shortage claims must be reported within 48 hours of delivery.
Once you report a claim, you should keep all packaging and paperwork until the inspection process is completed. If you have a camera (preferably digital) at hand, please take a photograph of the damage. Our freight carriers and manufacturers will work expediently with us to replace or repair any damaged product. Photographs and the appropriate documentation will streamline the process.
Should you have any questions about return or repair, or encounter any difficulty, please call our Customer Service Department at 1-888-950-6531.
Adult Signature required on receipt of all shipments over $250.00.
No order can be canceled unless first authorized and confirmed in writing by CycleSafe, Inc. In many cases the products we sell are custom fabricated to order. If an order is canceled once fabrication has begun, a purchase charge depending on costs incurred by CycleSafe, Inc. as a cancellation fee of up to 100% will apply, at CycleSafe determination, at time of cancellation. Special custom orders cannot be canceled.
Your complete satisfaction with all of your interactions with CycleSafe, Inc. is very important to us. We will accept returns of unused products in their original containers up to 30 days from shipping date subject to the following terms and conditions:
CycleSafe, Inc. has partnered with a planned customer facility installation service available throughout the United States and Canada, to provide reliable and safe bicycle parking project assembly and installation service to customers.
Some of CycleSafe Inc. Bicycle Parking Systems are listed with the U.S. General Services Administration (GSA), making it easier for government security officials to select and purchase CycleSafe’s comprehensive and reliable systems and components. Government customers may also receive faster design and delivery than with off-schedule manufacturers, which also leaves the opportunity for greater value-added services that benefit the user.
GSA Number: GS 03F0030W
Credit Cards Accepted: MasterCard, Visa
Type of Business: Small Business GSA In Stock, Environmentally Safe
Featured Products: CycleSafe Bicycle Lockers
This guide has been designed to assist planning and purchasing staff with the process for ordering bicycle storage and parking products from the supplier CycleSafe, Inc.
If the purchasing organization financial policy requires buyer to purchase their bicycle parking equipment from preferred contract suppliers, except when unique circumstances or requirements exist that cannot be fulfilled by preferred contract suppliers, contact CycleSafe, Inc. and refer us to your preferred contract supplier and we will try to work with them to complete the project at a reasonable cost.
Q: How do I specify bicycle parking furnishings without naming a product or catalog? In order to satisfy competition regs I cannot name manufacturers.
CycleSafe, Inc. is a world class specialist bicycle parking systems manufacturer using the latest in lean manufacturing methods to produce products of outstanding quality, value and reliability. With over 35 years experience, CycleSafe has built a solid reputation on the quality and value of our products and services, and on our ability to deliver a streamlined, trouble-free purchase and installation experience and long-term satisfaction.
Every year we ship thousands of orders, large and small to organizations like yours. Our flexible factory and just-in-time manufacturing makes us a leader among bicycle parking suppliers so that no order is too big or too small. We focus on understanding your business, how you work, what’s changing and how we can help you to be more efficient and productive. Our online bike parking design tools, full 3-D CAD capability and extensive dealer network allow us to provide the service that small and mid-size businesses demand.
Although not the biggest, you’ll find us to be the best bicycle parking manufacturer you can work with, providing ease of specification on through to hassle-free installation. You can count on CycleSafe Systems and our extended Warranty.
Our broad selection of workplace bike parking is designed to enhance your image, increase productivity, and improve recruitment and retention. CycleSafe storage is built to industry-leading specifications, so we always fit your style, your budget and your space. When your needs are urgent, our industry-leading expedited delivery program gets you working fast. Our commitment to 100% complete and on-time-every-time delivery gets you what you need, when you need it.
Since we know that you don’t often have months to plan for your bike parking we make sure that we can get you working fast. Most of our products can ship in less than nine business days on our expedited ship program, including virtually all of our product sizes and standard finish options. Our just-in-time manufacturing systems and alliances with our suppliers enable us to get built-to-order product to you faster than other bicycle parking manufacturers.
The expertise of our nationwide network of factory-trained sales reps, dealers and installers enhances your office with the greatest ease, speed and reliability. We offer comprehensive bike space planning and design services that translate your needs into solutions. We provide a simplified buying process with CycleSafe, Inc. design and planning tools. With unparalleled attention to detail, CycleSafe project management keeps your project on target.
Unlike most other bicycle parking manufacturers we offer unsurpassed bike space planning tools and services to provide you with the perfect storage facility.
Our innovative program leads you through a simple four-step process to quickly and easily find bicycle parking systems and products that best fit your needs and budget. For large or complex bike parking designs, CycleSafe professional space planners can help you develop the right bike space solutions to meet your needs.